Terms of Service

 

Last Updated: 01/12/2024

 

VertexVista Terms of Service
Welcome to VertexVista! These Terms of Service (“Terms”) govern your use of our website at vertexvista.com.au and the services provided by VertexVista (“we,” “our,” “us”). By using our website or services, you agree to comply with these Terms.

 

1. Scope of the Agreement

VertexVista provides customized AI automation solutions, including AI chatbots, AI voice bots, and bespoke automation systems. These services are tailored to optimize workflows, enhance efficiency, and improve client engagement.

 

2. User Obligations

By using our services, you agree to:

  • Provide accurate and truthful information during onboarding and interactions.
  • Use our services for lawful purposes only.
  • Not reproduce, distribute, or modify any materials or solutions without our permission.

3. Payment Terms

Pricing, billing cycles, and refunds are discussed and agreed upon with the client before services commence. All agreements are formalized in a signed contractual document.

 

4. Service Limitations

While we strive to ensure our AI solutions function as designed, VertexVista does not guarantee uninterrupted availability or flawless operation due to external factors beyond our control.

 

5. Intellectual Property

All content, systems, and AI solutions developed by VertexVista remain the intellectual property of VertexVista unless explicitly agreed otherwise in a written contract. Clients are prohibited from copying, distributing, or repurposing our work without prior consent.

 

6. Liability Disclaimer

VertexVista is not liable for any indirect, incidental, or consequential damages resulting from the use of our services, including but not limited to:

  • Data loss.
  • Missed business opportunities.
  • Operational disruptions caused by external factors.

7. Termination Policy

We reserve the right to terminate your access to services if you violate these Terms, breach contractual agreements, or engage in unlawful activities.

 

8. Governing Law

These Terms are governed by and construed in accordance with the laws of New South Wales, Australia.

 

9. Contact Information

For any questions, disputes, or inquiries about these Terms, please contact us:
Email: aaron@vertexvista.com.au
Phone: 0412 892 705

 

10. Changes to the Terms

VertexVista reserves the right to modify these Terms at any time. Significant changes will be communicated to clients via email or updates on our website.